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APL assists Pomona with ensuring the service continuity of its two main data centers
Customer name : | Groupe Pomona |
Area of business : | Retail |
Completion date : | Since 2004 |
Accompanying mode : | Turnkey |
Type of service : | Data center upgrades - Operational assistance - Preventive maintenance assistance - Curative maintenance assistance |
After having been commissioned to build its two main data centers, APL personnel will assist Pomona with operating and making technical upgrades to these two strategic sites.
Project objective
- Ensure continuity of service for two critical data center
- Operate and maintain the data centers in accordance with best practices
- Upgrade the sites in order to keep up with IT demands
- Monitor and evaluate maintenance service provider operations and contracts
Services provided
- Operational assistance: definition of maintenance protocols and updates to operations documents, evaluation of service provider operations and contracts (with potential adjustments)
- Preventive and curative maintenance: definition of preventive maintenance checklists, centralization and 24/7 processing of alarms and alerts for all packages, verification of compliance with procedures, and monitoring of maintenance operations
- Energy optimization: temperature monitoring, energy consumption reports (incl. electrical and fluid consumption), room organization
- Determination of analyses and funds needed to upgrade the sites: capacity status reports, electrical and climate control power increases, etc.
Client benefits
- No unplanned interruption since both data centers were set up in 2004
- Industrialization of protocols and procedures for operation and maintenance
- Technical upgrades and regular optimizations made to the rooms, in order to keep up with IT demands
- Anticipation of operations and funds needed to maintain quality and continuity of service
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